Skip Navigation

Contractor Responsibilities

Contractor Responsibilities

SPP Refinery

HESS Policy

Northern Tier Energy’s St. Paul Park Refining Co, LLC (SPPRC) recognizes that consistently demonstrating excellence in all areas of Health, Environment, Safety and Security (HESS) is our “license to operate” within our surrounding communities. To meet this commitment of excellence, we will work to continually improve in the following areas:

  • Safety – We will strive for no accidents or injuries to anyone in the Northern Tier Energy family or our contractor workforce.
  • Environment – We will work tirelessly to protect the land, water and air around the refinery and we will minimize emissions and waste from our operations.
  • Security – We will maintain a secure facility for the protection of our employees and public.
  • Emergency Preparedness – We will stand ready to respond to any emergency at our refinery.
  • Compliance – We will comply with all applicable laws, regulations, and other requirements to which we subscribe.
  • Community– We will strive to be a good neighbor in the community through safe and responsible operations.
  • Training – We will ensure that our employees are trained to perform their assignments effectively and with full understanding of their HESS responsibilities.
  • Communication/Trust – We will clearly communicate our HESS commitments and performance with our employees, stakeholders, and neighbors. Our ultimate goal is to be a trusted and preferred employer and a trusted and valued neighbor.

Meeting these commitments will be a responsibility shared by everyone, including employees, contractors, and third parties.

Refinery Site Access Contact

Daniel Bigham – (651) 458-2604

Contractor Site Access Requirements

This refinery contractors’ web site has been developed to provide you with the steps required to enter the refinery property and complete services for Northern Tier Energy, LLC. The contractor is responsible for all associated costs to gaining access. .

  1. Complete TWIC enrollment and receive TWIC credentials.
  2. Complete Site Specific Orientation at Inver Hills Community College.
  3. Complete DISA Drug and Background Screening.
  4. Obtain Refinery Specific Access Badge
  5. Review Applicable Site Policies and Procedures 

TWIC Card Process

TWIC or Transportation Worker Identification Credential is a vital security measure that will ensure individuals who pose a threat do not gain unescorted access to secure areas of the nation’s maritime transportation system.

How long does it take?

The average time for completion is four (4) weeks.

Why do I need a TWIC card?
The facility is regulated under the Maritime Transportation Security Act of 2002

Where do I go to get a TWIC card?
Please visit the TSA website:

How much does it cost?
Please visit the TSA website:

Do I need to bring anything with me?
Please visit the TSA website: 

Site Specific Orientation

The Inver Hills Community College (IHCC) offers contractors who work at St. Paul Park Refinery, computer-based, Site Specific orientation.

The IHCC is open for training from 7:30 AM to 1 PM Monday through Thursday. Your training must be completed by 1 PM.

What You Need to Do:

  • Arrive at the IHCC between 7:30 am and 9:30 am.
  • Park in any of the lots noted on the map
  • Bring: Government issued ID and proof of OSHA 10 or equivalent.
    • Equivalents: OS-10 US, Basic Plus TX, LARefSafOv CA, RefConSaf OK or ConSTOP IL. Contact Daniel Bigham more information:
    • In rare cases an OSHA 10 or equivalent pre-requisition is not required..
  • Bring: Contact information of employer/contractor including: Company name, invoice address, contact name, and telephone number.
  • Go to Business Building (B) noted on the map.

Click here for a printable brochure of the IHCC training process.

Click here for a printable IHCC campus map with directions and parking locations.

Location and Directions to IHCC:

The Inver Hills Community College is located in Inver Grove Heights just off Highway 52 (two miles south of I-494). Exit Hwy 52 at 80th St. Go east one block to Blaine, south one block to Campus.

VIA I-94: From I-94 in downtown St. Paul, exit on south Highway 52; go approximately 10 miles to the 80th St. exit. Go east one block to Blaine Ave., south to Campus.

VIA I-494: From I-494 in Inver Grove Heights, exit south on Highway 52; go approximately 1.5 miles to 80th St. exit. Go east one block to Blaine Ave., south to campus.

Inver Hills Community College
2500 80th Street East
Inver Grove Heights, Minnesota, 55076
Map and Directions

Center for Professional and Workforce Development
Phone: 651-450-8578

Additional Training

There are two additional training courses offered by the IHCC that may be needed depending on your job responsibilities while working at St. Paul Park Refinery.

  • - HF Alkylation Unit Training
  • - Contractor Firewatch – Outside Attendant Training

HF Alkylation Unit Training-

This course was developed to increase safety and health awareness for personnel engaged in entering the refinery’s Hydrofluoric Acid Alkylation Unit (HF Alky Unit) and performing work in affiliation with equipment in HF service. This course is also intended to educate personnel about the chemical properties of HF acid, as well as the materials of construction, health hazards, first aid, personal protective equipment, and general safe practices and procedures for working with or around hydrofluoric acid.

Tests will be administered for various sections of this course in which a passing score must be obtained before credit is received. Tests can only be administered once per day. If a passing score is not met on the initial test, you will be able to re-test the next business day. This course will take approximately one hour to complete.

Contractor Firewatch – Outside Attendant Training-

This course was developed to certify personnel to serve as firewatches and outside attendants so that hot work and/or confined space entry can be performed in a safe manner at the St. Paul Park Refinery. This course will educate personnel on the duties and responsibilities of firewatches and outside attendants.

A test will be administered for various sections of this course in which a passing score must be obtained before credit is received. Tests can only be administered once per day. If a passing score is not met on the initial test, you will be able to re-test.

Payment: Individuals will be asked to pay at the time of testing with either a check or credit card. If an individual is not able to pay at this time, Inver Hills Community College will send an invoice to the respective contractors’ business office.

Code of Conduct: Personnel are required to adhere to the code of conduct as established by Inver Hills Community College.

Dress Code: Please refrain from wearing torn, dirty or frayed clothing that has words, terms, or pictures that may be offensive to others.


  • Arrive between 7:30 and 9:30 A.M.
  • Bring: Government issued ID and OSHA 10 or equivalent
  • Bring: Contact information of employer/contractor including: company name, invoice address, contact name, and telephone number

Click here for a printable brochure of the IHCC training process.

Proof of Completion

A Training Photo I.D. Card will be created at IHCC: Upon successful completion of the course and drug test, the individual will be issued a photo I.D. card listing the course descriptions and completion date. Present this training photo I.D. card at the SPPRC East Gate Security Group upon arrival. You will then be issued a refinery access badge if all other requirements have been met.

Alternative Facilities Providing NTE-SPPRC Contractor Orientation

Los Angeles Safety Council

Houston Area Safety Council

DISA Drug and Background Screening

A drug test will be required before coming to work at the refinery. Contractors must be approved through DISA in order to work at St. Paul Park Refinery. If immediate access is required, a quick test will suffice while awaiting DISA results. The quick test may be completed at Inver Hills Community College during orientation training.

You may contact Jeff Sherman with Northern Tier Energy’s Security department or visit the Q&A section to submit your question.

Jeff Sherman
Phone: (651) 458-6480


Obtaining the SPPRC Access Badge

Refinery Access ID Card

You must successfully complete the NTE-SPPRC Contractor Orientation, DISA Enrollment, and obtain a TWIC card, before you are allowed to obtain a refinery access ID card. You can pick up your site specific badge at the refinery East Gate.

Required documentation:
Inver Hills issued Photo I.D.
DISA Chain of Custody
Valid TWIC Card

Government issued Picture ID

East Security Gate
St. Paul Park Refining Co. LLC
459 Third Street
St. Paul Park, MN 55071

Site Policies and Procedures

All individuals coming to SPPRC’s facility are required to familiarize themselves with the applicable site policies and procedures. Contractors should start by reviewing the Contractor Orientation SP&P first. Failure to comply with these policies and procedures may result in the immediate removal from SPPRC facilities. The following rules and work type specific policies can be obtained from the SPPRC Contractor website. , (Username: “spprc”; Password: “refdocs”).

Smoking – Smoking is NOT allowed within the refinery except in designated areas.

Drugs and Weapons – Illegal drugs, unauthorized alcohol, weapons and firearms are prohibited on refinery property. All individuals are subject to search while on company property.

Facial Hair Policy – See Policy found on the Contractor Website.

Cell Phones and Electronic Devices – See Policy found on the Contractor Website.

Photographs and Digital ImagesContractor personnel shall not take photographs of the SPPRC Work Site or any of SPPRC’s property without first obtaining SPPRC’s written consent.

Standard Personal Protective Equipment – See Policy found on the Contractor Website. All drivers, contractors and personnel are required to have the following basic PPE in their vehicles or donned if entering the refinery fence line.

  • Hard Hat
  • Safety Glasses
  • Hearing Protection
  • FR Clothing
  • Gloves
  • Personal H2S Monitor
  • Safety Toed Footwear

Certain areas/jobs may require additional PPE which shall be worn in accordance with posted signs or as stated on the safe work permit. Contractor PPE is considered a small tool and consumable and will not be provided by SPPRC.

Question & Answers

If you have any questions or need additional assistance, please contact Daniel Bigham with St. Paul Park Refinery Safety Department at (651) 458-2604 or email him at .